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Oregon Roof Consulting

Phone: (503) 654-4612
Cell: (503) 952-6479

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How to File a Complaint to the Oregon Construction Contractors Board (CCB)
How to File a Complaint to the Oregon Construction Contractors Board (CCB)

The Oregon Construction Contractor's Board (CCB) offers a complaint / onsite mediation process in case of an issue or dispute between a property owner and a contractor. First, the property owner must make a sincere attempt to resolve the issue with the contractor. The CCB will not accept a complaint until this is done. If that attempt fails, the property owner can file a complaint with the CCB for a $50 fee. The waiting period typically is one-to-three months. A CCB representative will come to the property and meet with the owner and contractor in a process than can last an hour or all day. The CCB has a 40% success rate resolving disputes. As of 11/2/15, Oregon Roof Consulting (ORC) has attended fifteen of these meetings on behalf of property owners and once for a roofer. We have been on the prevailing side every time.

Contractors advertise and promote themselves as professionals. It is the contractors' obligation, responsibility, and requirement to know how to properly install roof coverings. Per the Oregon Residential Specialty Code R905.1 'Contractors (must) install roof coverings to manufacturers installation instructions and to applicable provisions in this code.' Gee! What a concept! Do it right!

For more information about the CCB complaint process, please visit the Oregon Construction Contractors Board's "Complaint" page, or the main CCB website.

NOTE: Washington does not have a complaint process like Oregon's. Instead, Washington property owners must work it out with the contractor, hire a lawyer, or go to small claims court.


    Oregon Roof Consulting and Inspection
    Phone: (503) 654-4612
    Cell: (503) 952-6479
    Email: Visit our Contact page
    Mail: PO Box 220190, Milwaukie, OR 97222
    OR CCB: 199121
    WA License: OREGORC871MR

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    Residential and commercial roofing project consulting in Oregon; Portland Metro, Oregon; Bend, Oregon; Seattle, Washington; Washington State; and the Pacific Northwest area. Offering professional roof consulting, inspections, project monitoring, and certifications for property owners and homeowners.

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